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Context Help

If you feel lost inside our hosting Control Panel, the very first step you should take is to click the Help button, which is present on each and every page. A popup will show up. It comprises comprehensive information about all the operations that you can perform on that particular page. Each context menu shows up on the very same page so that you can quickly get back to your work.

Video Tutorials

We have a huge library of instructional video clips demonstrating how to work with our web hosting Control Panel. They're intended for those of you who want to see how things are getting done rather than just reading articles. In this way, everyone can swiftly become familiar with our hosting Control Panel by merely watching our step-by-step tutorial videos.

F.A.Q.

If you can't find the solution you are looking for, take a look at our extensive Frequently Asked Questions database, which contains questions asked by actual users and provides real solutions. We frequently "revamp" our Frequently Asked Questions section with new Q&A's in an attempt to cover all the new additions and innovations associated with our system.

Ticketing System

If you still can't find the answer you need in the FAQ database either, we have a fantastic team of customer service technicians available 24x7 and ready to help you with any issue. Each support ticket you send will be replied to within 60 minutes (the average ticket response time being just twenty mins), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 117147

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com